Surveys, Focus Groups, & Interviews

ARC Survey Services

We build surveys that generate high-quality data you can have confidence in. From designing effective questions to clearly and accurately reporting results, ARC can administer your survey project from end to end.

In addition to our work with academic researchers, we partner with clients across industries to administer a variety of survey projects including:

membership surveys
needs assessments
climate surveys
360-degree performance surveys
industry compliance surveys
and more

ARC survey services include:

Development of Questions and Questionnaires
Data Collection and Data Management
Data Cleaning
Data Analysis
Report Writing

Online or paper?

ARC has the capacity to administer large-scale, university-wide, and community-wide surveys either online or on paper.

Online Surveys

ARC will create your survey in Qualtrics or REDCap and manage the administration from end to end.

Paper Surveys

For larger paper-survey projects, ARC will work with you to develop and process customized, scannable forms. ARC uses optical mark and image scanning to save you time and money. Scannable forms improve data collection accuracy, and our service captures both closed and open-end responses. We have a scanning capacity of up to 38,000 sheets per hour.

Focus Groups and Interviews

ARC collects qualitative data through focus groups and interviews, which help you gain a deeper understanding of your stakeholders’ attitudes and perceptions.

Focus groups bring together small groups of people for an organized discussion led by one of our evaluators, and interviews are conducted in a one-on-one format.

ARC will develop questions, facilitate focus groups and interviews, and report on the findings.

We can do focus groups and interviews in conjunction with surveys or as a separate service.