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Research and Evaluation Services - Survey Development and Execution

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– Only the most thoughtfully designed and carefully implemented surveys provide high-quality data that you can have confidence in. The ARC team will help you design a survey method that meets or exceeds your goals and guides you through the development of customized questions to capture the information you need. From question design to clearly and accurately reporting results, ARC provides high-quality products and responsive customer service. ARC survey services include:

  • Writing survey items
  • Development of questionnaires (paper/scannable or online)
  • Data collection and data management
  • Data cleaning
  • Data analysis
  • Report writing
  • Focus groups and interviews

For larger paper-survey projects, ARC uses optical mark and image scanning to save you time and money. Scannable forms improve data collection accuracy and our service captures both closed- and open-end responses. We currently have a scanning capacity of up to 38,000 sheets per hour.

ARC implements the data security standards as defined by the University of Missouri Data Classification System.

Surveys can also tell you more about:

  • Your employee’s satisfaction or organizational climate
  • Your customer’s or stakeholder’s satisfaction or perceptions
  • Your audience’s opinions about the areas of interest to you
  • Your group’s concerns or current behaviors

Learn more about our survey development and execution experience

Client Feedback

“A sincere thanks for your ARC "can-do" attitude and tech-savvy. The Greek word is "paraclete"--for a rescue vessel coming along-side a listing vessel, tying-onto that vessel and righting it til the wobbly vessel can regain stability. ARC is a paraclete, big time. ARC service is simply superb; the best in the world." - Client (Organization leader)

"I just completed a survey and wanted to acknowledge the fine job you are doing in making it very simple to respond. The online survey is very handy and easy to access. Thanks for your work." - Survey respondent

“You and your staff did another great job with the economic survey. I especially appreciate you taking on the extra work when you discovered our sampling had omitted an important group. Thanks again. It was a pleasure to work with you on this project.” Client (Association leader)