Test Materials

ARC order forms may be downloaded, completed, and submitted by fax (573-882-8937), by mail, or emailed in pdf format to umcarck-12@missouri.edu. Verbal orders by telephone are not accepted. Please allow at least six weeks before the scheduled test administration date for delivery. Upon arrival please carefully check your materials for any discrepancies or shortages.

Your order form must include:

• county/district/building code number;
• name and address of your school district;
• name and position of person to whom the invoice should be sent;
• name and position of person to whom the materials should be sent;
• date of order and purchase order number, if your institution requires a P.O.;
• name and code number for each test or publication, level, and form;
• quantity ordered for each test or publication;
• unit price, and
• test date.

Scoring Services

Requests for scoring services will be initiated by returning the completed answer sheets, and do not have to be listed separately on your order form.

Terms and Conditions of Sale

• ARC is licensed to sell the following test items only within the state of Missouri: SAT 10, OLSAT 8, ITBS, ITED, CogAT, GMRT 4. GRADE, GMADE, and Acuity©.
• Official purchase orders or letters of authorization from schools are accepted, but not required by ARC, and must be accompanied by an ARC order form.
• Orders from individual teachers will be filled if the requests are on school stationery, are accompanied by an ARC order form, and are countersigned by a school administrator.
• Only persons having professional responsibility for testing and assessment may order test materials.
• Home schools and tutoring agencies must make arrangements for testing within their local school district.
• Inquiries concerning order status should be made to the ARC customer service department at 1-573-882-4694 or 1-800-366-8232.
• A minimum order charge of $20.00 applies to each material and scoring order.
• A shipping charge of $5.00, or 10% of the value of the order, whichever is greater, will be applied to each order for materials.
• Invoices for purchase of test materials are issued after shipment of materials.
• Invoices for scoring services are issued after shipment of reports.
• Invoices will be issued by the University of Missouri accounting office, which accepts payment by check or credit card.

Return Goods Authorization (RGA)

Test materials and publications may be returned if the following conditions are met:

• An authorization for return has been approved by calling the customer service department at 1-573-882-4694 or 1-800-366-8232.
• Items are current forms in salable condition and are contained in unopened, shrink-wrapped packages.
• Items have been purchased within the last 90 days.
• The value of the goods is at least $25.00 in total cost.

Upon approval, a RGA will be issued by ARC and sent to the customer by fax or email.

Materials MUST be accompanied by the RGA and a copy of the original packing slip or invoice, and returned to:

Assessment Resource Center
Customer Service Department
2800 Maguire Blvd.
Columbia, MO 65201

Materials returned to ARC without a RGA may be, at the discretion of ARC,

• returned to the customer at customer’s expense, or
• returned to stock with no credit issued. If you have questions concerning these policies or ordering requirements, please contact the customer service department at 1-573-882-4694 or 1-800-366-8232.

Prices

The prices quoted on this website supersede all previous price lists and announcements, and are subject to change without notice.